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Locating Missing Web Form Notifications
Locating Missing Web Form Notifications

How to ensure form notifications are properly delivered to your inbox.

Updated over a week ago

Even when properly administered, website notifications can be blocked at many points after leaving your web server. More often than not, missing form notifications are mistakenly flagged as spam and routed to your spam folder.

If you don't see the notification in your spam folder, try performing a search for any of the following senders or strings of text in the email body:

  1. webforms@*

  2. webforms@{ your domain }

  3. Form entry sent via

  4. Webforms powered by New Urban Media

If you've tried the previous steps and still haven't found the missing notifications, please follow our recommended troubleshooting steps. Once your deliverability issues have been resolved, you can reach out to our support team and request a re-send of the missing notifications.

Updating your "Safe senders list" and making a few adjustments to your security settings will help to ensure form notifications are properly delivered to your inbox.

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